Faces of Duro-Last: Scott Shockey

Quality Assurance Training Coordinator

Scott Shockey - Quality Assurance Training Coordinator

Scott Shockey is a Quality Assurance Training Coordinator at the Duro-Last corporate headquarters in Saginaw, Michigan. He has held this position for over a year-and-a-half. Prior to this position, Scott worked as an Engineering Technician in the Engineering Services Department for over two years.

As a QA Training Coordinator, Scott has the unique opportunity to help train new contractors on how to properly and efficiently install the Duro-Last roofing systems.

“I enjoy working with the new contractors and walking them through the process of our on-the-job trainings,” said Scott. “Many of these contractors are unsure of the free services we offer to them, so it’s nice to point them in the right direction…and they really appreciate that.”

Scott’s experience in the Engineering Services Department also gives him the edge on answering the technical questions that come up in the training class.

“As an Engineering Tech, I fielded technical questions, assisted with UL and FM listings, estimated quotes, and created layout drawings; all of which have given me a diverse background in our roofing systems,” noted Scott. “That definitely helps when you have new contractors that want to know every detail about our systems.”

Scott not only enjoys meeting new contractors, but introducing them to the friendly staff at Duro-Last that is ready to accommodate their roofing needs.

“Everyone at Duro-Last is so friendly and helpful,” he said. “It is common to pass by several coworkers in the hallway and they’ll stop to ask how things are going. That attitude is also reflected to these contractors, which makes them feel comfortable in working with Duro-Last.”

Scott also appreciates the fact that Duro-Last is family-owned and operated.

“It’s great to work for a company that is family-owned, because they really take care of their employees,” he said.

When Scott isn’t working, he’s spending time with his wife, Susan. The newlyweds like to go biking and camping, watch movies, as well as hang out with family and friends.