By: Katie Grantham, CSR Manager
In January 2021, Duro-Last® launched a new online ordering platform. I am excited to share that in 14 months, over 700 customers have placed over 15,000 orders! The feedback that we have received from our customers has also been helpful and appreciated as we continue to manage and refine this platform.
If you haven’t tried it out yet, we encourage you to do so. You will see it easily and accurately walks you through material and warranty selection, adding products, right through shipping.
Below are some of the platform benefits that customers have shared with us since launch:
- Ability to order all products listed in the Duro-Last Price List
- Ease of use with a minimal learning curve for new users
- Validation built in to ensure an accurate order
- Product tabs improve the ease of navigation
- Add-on orders are easy to complete
- Metal color selection options that apply to each applicable product in the order
- Ability to review orders after submission
If you would like a demonstration, please feel free to reach out to the Customer Service Team or watch this short video overview!
https://vimeo.com/502436088/52b46610a8
As always, thank you for your continued support!
