Peter Ouderkirk - Customer Service Representative
Peter Ouderkirk joined the Duro-Last® Sales Department over nine years ago as a Customer Service Representative (CSR). Peter is responsible for providing customer service to over 2,700 authorized contractors through order entry, ordering assistance, quoting, and helping contractors determine materials needed for their roofing projects. Peter also trains new contractors in how to sell the Duro-Last roofing system through sales programs, ordering, and layout.
Prior to his position in the Sales Department, Peter worked at Plastatech® Engineering, Ltd., as the Lead Operator on the laminator for two years before being promoted to a CSR in 2000.
Peter is committed to helping customers solve their roofing challenges and helping them meet their long-term goals as a company. Because of this strong commitment, he was chosen as Employee of the Month in March 2001.
“I have gained several long-term relationships while in this position, both in the office and the field, that have helped me grow as an individual as well as an employee,” said Peter.
According to Peter, Duro-Last has a strong sense of family and exudes it by believing in its employees and making them their priority to succeed. This is one of the many reasons Peter enjoys working for Duro-Last.
“It has been a privilege to grow with this company, and I look forward to our future together,” concluded Peter. “I am grateful to the Burt family for supporting me through the challenges I have faced over the last 11 years; I am a better person because of it.”
